Shipping Information

Processing Time

After receiving your order, we will process it within 3 business days. During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Destination and Rates

We ship internationally from the sunny island of Singapore.

Shipping within Singapore

Postage method	Price	Weight limit
SingPost	SGD 2.05	Up to 2kg (including packaging)
Speedpost	SGD 6.60	Up to 5kg (including packaging)
Self Collect @ MacKenzie Road	Free (Min order SGD 10)	-

Shipping outside Singapore

Singapore Post Small Packets

Max Weight: 2kg including packaging
Largest dimension should not exceed 600mm, with length, width, and height combined not exceeding 900mm.
For orders exceeding the above, please contact us at hello@brickeater.com to arrange shipping.

Weight band	Malaysia and Brunei	Rest of Asia	Everywhere else
<= 250g	SGD 7.10	SGD 9.30	SGD 11.90
> 250g to 500g	SGD 9.30	SGD 16.10	SGD 21.10
> 500g to 1kg	SGD 13.70	SGD 26.10	SGD 35.10
> 1kg to 2kg	SGD 23.70	SGD 48.60	SGD 66.60

For more information, refer to "Registered Package" in the "Overseas Postage Rates - Airmail Rates" tab on the following page: https://www.singpost.com/send-receive/sending-within-singapore/postage-rate

To track your order, enter your tracking code here.

Packaging

Items are packed in a padded envelope/package/box.

Customs and Import Duties

For international orders, please be aware that your shipment may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are determined by the customs office of the respective country and are the responsibility of the recipient. We recommend contacting your local customs office for more information regarding the applicable duties and taxes.

After-Sales Service

If there are missing or broken parts in your order, please reach out to hello@brickeater.com to arrange for a refund. Alternatively, we can send you a replacement in your next order.